Terms of Service

Last updated: 17th January 2025

These Terms of Service ("Terms") govern your access to and use of our application (the "Service"), which is designed for media buying agencies and e-commerce brands to integrate their social media and e-commerce platforms, providing data visualization and analytics.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Definitions

  • "We," "us," "our" refers to [Your Company Name], the provider of the Service.

  • "You," "your" refers to the individual or entity accessing or using the Service.

  • "Platforms" refer to third-party social media and e-commerce platforms you choose to integrate with the Service.

  • "Content" includes any data, materials, text, graphics, videos, or other information generated, provided, or uploaded by you or obtained from integrated Platforms.

2. Eligibility

To use the Service, you must:

  1. Be at least 18 years old or the legal age of majority in your jurisdiction.

  2. Have the authority to bind your organization, if you are using the Service on behalf of an entity.

3. Account Registration

You must create an account to access the Service. When creating an account, you agree to:

  • Provide accurate, current, and complete information.

  • Keep your login credentials confidential.

  • Notify us immediately of unauthorized use of your account. We are not liable for any loss or damage arising from unauthorized use of your account.

4. Scope of Service

The Service enables users to:

  1. Connect and integrate with supported social media and e-commerce Platforms.

  2. Aggregate and analyze data from these Platforms.

  3. Visualize data on dashboards and generate reports.

We do not guarantee uninterrupted access to all features or integrations due to external Platform limitations or outages.

5. Use of the Service

You agree to use the Service only for lawful purposes. Specifically, you agree not to:

  • Reverse engineer, modify, or create derivative works from the Service.

  • Use the Service to infringe on the intellectual property rights of others.

  • Transmit any malware, viruses, or harmful content.

6. Third-Party Integrations

The Service relies on integrations with third-party Platforms. By connecting your accounts, you:

  • Grant us permission to access data from these Platforms as needed to provide the Service.

  • Acknowledge that we are not responsible for the accuracy or availability of data from third-party Platforms.

7. Data Collection and Privacy

Our use of your data is governed by our Privacy Policy. You retain ownership of the data you provide or that is obtained from integrated Platforms. By using the Service, you grant us a license to use this data solely to operate, improve, and provide the Service.

8. Fees and Payment

Access to the Service may be subject to subscription fees. Payment terms include:

  1. Fees are non-refundable unless explicitly stated otherwise.

  2. Late payments may result in suspension or termination of your account.

9. Intellectual Property

We own all rights, title, and interest in the Service, including but not limited to:

  • Software code.

  • Visual interfaces.

  • Any documentation provided.

You may not use our intellectual property without our prior written consent, except as necessary to use the Service.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages arising from your use of the Service.

  • Loss of data resulting from third-party Platform changes or outages.

Our total liability will not exceed the fees paid by you in the past 12 months.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service.

  • Your breach of these Terms.

  • Data you provide or actions you take through the Service.

12. Termination

We reserve the right to terminate or suspend your access to the Service if you breach these Terms. Upon termination, your right to access the Service ceases immediately. You may also terminate your account at any time.

13. Amendments

We may update these Terms from time to time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of laws principles. Any disputes will be resolved exclusively in the courts of [Your Jurisdiction].

15. Contact Information

If you have any questions about these Terms, please contact us at:

SCALE GRP LTD
UNIT 2A SWORDFISH BUSINESS PARK, HIGGINS LANE, BURSCOUGH, UNITED KINGDOM, L40 8JW
admin@scalegroup.co

By using the Service, you agree to these Terms. Thank you for choosing Elevate!